Privacy Policy

A SwissDuft Commitment to Discretion and Trust

At SwissDuft, our philosophy of precision and purity extends beyond our fragrances to the way we steward your personal information. We believe that trust, like a fine scent, is built with integrity, transparency, and meticulous care. This Privacy Policy outlines our unwavering commitment to protecting your data with the same excellence we apply to crafting our compositions.

Your privacy is not a trend; it is a timeless principle we vow to uphold.

1. The Information We Curate

To provide you with a seamless and personalized luxury experience, we may collect information that helps us understand your preferences.

● Personal Essence

When you create an account, place an order, or contact us, we collect details such as your name, email address, shipping address, phone number, and payment information.

● Sensory Journey

We may gather data about your browsing behavior on our site, including the fragrances you view, your cart additions, and your interaction with our digital content, to refine your experience and our offerings.

● Technical Notes

Like most digital platforms, we automatically collect information such as your IP address, browser type, and device characteristics to ensure optimal site performance and security.

2. The Art of Using Your Information

We use your data with the precision and purpose of a master perfumer, solely to elevate your experience with SwissDuft.

● To Fulfill Your Order

To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

● To Communicate with You

To respond to your inquiries, send you important administrative updates, and provide customer support.

● To Personalize Your Experience

To recommend fragrances that may resonate with your expressed preferences, creating a bespoke journey through our olfactory library.

● For Legal Compliance

To comply with applicable laws and regulations in the United Arab Emirates.

3. Guarding Your Trust: Data Sharing & Disclosure

SwissDuft treats your personal data as a rare and precious ingredient. We do not sell, trade, or rent your personal identification information to others.

We may share information with trusted third-party partners under strict confidentiality agreements to perform essential functions, such as:

● Payment Processors

To securely handle your transactions.

● Shipping and Fulfillment Partners

To ensure your order is delivered to your doorstep with care and efficiency.

● Legal Obligations

We may disclose information where required by law or to protect our rights, property, or safety, or that of others.

4. Secure Transactions: Our Promise of Purity

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Sockets Layer (SSL) technology to encrypt sensitive data, such as your payment details, during transmission. We adhere to industry best practices to protect your data from unauthorized access, alteration, or destruction.

5. Your Rights: Control Over Your Signature

You have the right to access, update, or delete the personal information we hold about you. You can manage your communication preferences and account details by logging into your account on our website or by contacting us directly at privacy@swissduft.ae.

6. The Subtle Sillage: Cookies & Tracking

Our website uses "cookies" to enhance your user experience. These small files allow us to recognize your browser and remember certain information, such as items in your shopping cart. You can choose to disable cookies through your individual browser options, though this may affect the functionality of the site.

7. A Policy That Evolves

SwissDuft may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us: An Open Dialogue

Your trust is the most valuable ingredient in our house. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please do not hesitate to contact us at:

SwissDuft

Email: contact@swissduft.ae

Phone: 0715986908

Last Updated: 10/11/2025

Questions About Your Privacy?

We believe in transparent communication and are always available to address any concerns you may have about how we handle your personal information.

✉

privacy@swissduft.ae

Phone

0715986908

Business Hours

Sun - Thu, 9:00 AM - 6:00 PM GST